Support

Need help with Tempo Chess? Email support@tempochess.online and we'll get back to you, usually within a day.

I forgot my password.

If you signed up with Apple or Google, use that button to sign in. Otherwise email us from the address on your account and we'll help you get back in.

How do I change my username?

Open Me and tap Change next to your name.

How do I delete my account?

Open Me, scroll to Delete account, and type your username to confirm. Your account, ratings, progress and settings are deleted for good.

Someone is being rude or cheating.

Tap their name, then Block (they can't challenge you and you won't see each other) or Report. We review every report.

How do I stop game requests or texts?

On Me, turn off Accept daily game requests or Alert me while I'm away. For texts you can also reply STOP.

The app looks out of date.

Close Tempo and open it again: it updates itself.

See also our Privacy Policy and Terms & Conditions.